Case Studies

Anton Schaffer2024-06-21T11:31:10+02:00

South Africa’s largest English language print media company, Independent Media, needed to provide a more cutting-edge experience for smartphone users of the IOL online news site. Critical global research was conducted on the browsing behaviour of online news readers as well as the current performance standards of news platforms. After finding a direct correlation between increased web traffic volumes and page loading times, the decision was taken to redevelop IOL Mobile for speed, with faster page loading times than competitors. Combining their expertise, Saratoga was tasked with creating an industry leading news browsing service for mobile.

The Solution

At the time, the first...

Anton Schaffer2024-06-21T11:31:28+02:00

The signing of the FATCA Inter-Governmental Agreement between South Africa and the USA and the subsequent introduction of the FATCA provisions by SARS caused a great deal of change in the financial services market. Insurance and investment companies specifically were affected as these changes impacted a range of internal processes, internal training and risk monitoring. The first reporting needed to be completed by the end of the 2015 financial year and this represented a significant challenge to our client. Although their FATCA compliance project had already started, it consisted of several work streams, some impacting on multiple business and servicing units....

Anton Schaffer2024-06-21T11:31:46+02:00

With a network of over 15 000 charities Stewardship, a London based organisation, facilitates donations of more than £70 million yearly. The organisation operates as a donor advised fund, taking donations from givers and claiming their tax rebate under the UK’s Gift Aid scheme. It then makes onward donations to charities at the request of the original donors. Stewardship currently operates several platforms including Stewardship Online, a website allowing full account management, and Give.Net, which allows fundraisers to create pages to raise funds for charities of their choice. Some of the organisation’s services are available to approved 3rd parties through the Stewardship API offering and the IBIS...

Anton Schaffer2024-06-21T11:31:59+02:00

Cedar Springs Presbyterian Church (CSPC) is an American based organisation in Knoxville, Tennessee that provides financial support in the form of sponsorship to missionaries who do voluntary work in various organisations across the world. CSPC is also a financial sponsor to many NGOs that provide logistical support for missionaries. CSPC and the NGO’s wanted a common reporting system for the missionaries that would result in a consistent level of  accountability of finances and outcomes. Originally, all member reporting was a manual paper based process which was labour intensive and cumbersome. To replace this the organisation needed an annual reporting system for workers positioned across the world. CSPC needed...

Anton Schaffer2024-06-21T11:32:10+02:00

The Group Forensics Services (GFS) department, within a large insurance organisation, identifies and investigates transgressions within the broader company. Given the high volume and impact of their work, the department needed a scalable solution to improve their capturing and case management process. Although simplistic in its concept, the GFS management process spans across several user roles with GFS users located across South Africa and Africa. As a result of this it wasn’t possible to have consistent interaction with all the users all of the time. The management process, with its one-size- fits-all approach, was manual and outdated. The GFS department needed the new process to be customer-centric and...

Anton Schaffer2024-06-21T11:32:24+02:00

A prominent South African based financial services group was formed in 2010 through the merger of two large insurance and financial services companies. As a result of the merger, the organisation now had two employee benefits divisions and IT systems, both with similar functionalities. The organisation made the decision to combine these two divisions into one Employee Benefits (EB) system for the new combined organisation. We partnered with the organisation to find viable long term solutions to the challenges the organisation faced in migrating information to the EB system, and maintaining the previous system during this migration.

The Solution

We were awarded a...

Anton Schaffer2024-06-21T11:32:38+02:00

Based in the UK, red24 is a leading risk management company that delivers a range of products and services to businesses, organisations and individuals around the world. The company assists clients in minimising risks to their personnel, operations and profitability, and have a global network of multi-disciplinary consultants. TravelTracker, a red24 online tracking and location system, helps organisations mitigate the risks employees face when travelling abroad. The system was becoming increasingly unstable and difficult to maintain, as the original architecture could no longer support the various functional and non-functional additions to the system, nor allow for any future enhancements to be...

Anton Schaffer2024-06-21T11:32:52+02:00

Sanlam is a leading South Africa-based financial services group, with various business clusters which provide financial solutions to individual and institutional clients across all market segments. The Employee Benefits (EB) division within Sanlam Corporate was lacking an automated web solution which started resulting in delays and inaccuracies in the important monthly processes of contributions, deductions and payroll. This placed the business under pressure to increase their efficiency and profitability, and therefore the automation of the monthly contribution process was an important part of Sanlam’s strategy.

The Solution

As a result of Saratoga's track record in the financial services industry, we were invited...

Anton Schaffer2024-06-21T11:33:05+02:00

At Saratoga, we recognise Worldwide Chain Stores (WCS) as an internationally renowned provider of software solutions and services, committed to enhancing the performance and profitability of organisations' supply chains. Specialising in warehouse management, procurement, and labor management solutions, WCS, with over 45 years of experience, has delivered world-class solutions to large organisations across North America, Europe, and Africa.

The Challenge

WCS faced a challenge with its second-generation Warehouse Management Solution, which, while excellent and appreciated by clients globally, relied on legacy technology. This posed a threat to the long-term viability of the business, as outdated technology could eventually prompt WCS's clients to migrate...