Give AI the Same Brief as a New Joiner — Saratoga Think about what happens when a capable new consultant joins a project. They are bright, experienced, and eager to help. But it takes a few days or weeks before they become useful — because it takes time to understand what matters: who the...
Most people start with artificial intelligence (AI) the same way: an AI prompt. We open a chat window, type something in, and see what comes back. If it is useful, we use it. If it is not, we try again with different words. That is a reasonable...
AI adoption has moved fast. Most organisations have invested in tools, run training sessions, and encouraged their people to experiment. What most AI strategies have not done is answer the harder question: what does this change actually ask of the people who do the work? That question gets far less attention than...
AI in Software Delivery | By Bharn Burgers What Has Shifted in AI in Software Delivery Most conversations about AI in software delivery start with speed. Faster coding. Faster testing. Faster everything. That's not wrong, but it misses the bigger change. The Problem Every project loses what it learns The teams that will deliver the most value...
AI Governance · Shadow AI · Compliance-first adoption Shadow AI: the hidden AI risk already inside your business Most shadow AI use does not begin with a clever AI initiative. It begins with a deadline. Someone needs to summarise customer complaints before a...
By Rafieqah, Aldo, and Jaco - Business Analysts at Saratoga. You learn a lot about business analysis when you are dropped into a client environment that is already in full swing. The three of us joined the same programme at the same time as business analysts, each working in a...
By Rafieqah Isaacs - Business Consultant at Saratoga. For years, business analysis and business analysts were seen as a support role. Gather requirements. Run workshops. Document decisions. Hand things over. That view is outdated. Today, business analysis plays a central role in technology delivery. It helps teams define the real problem, align around...
By Willo van der Merwe - Technical Competency Lead. Recently we ran an internal session where we explored a fairly simple-sounding problem: How do you let someone query a relational database using nothing but natural language? In other words, instead of writing SQL, a user could ask something like: “Tell me how many hours were...
By Willo van der Merwe. When it comes to Agentic AI, the last two years have been predominantly about exploration. We’ve tested models, prototyped ideas, broken things, and learned where generative AI genuinely helps, where it doesn’t, and where it simply adds noise. This year feels different. We’re moving out of the demo...
If you’ve worked in technology or operations for any length of time, you’ve probably seen this play out more than once: a new system launches, the project technically “succeeds”, and yet the business doesn’t really change. That’s because meaningful change doesn’t happen by default once software goes live. It happens when people understand what needs...
