Outsourcing Services

OUTSOURCE SOLUTIONS

We offer quality tailored technology solutions to meet the unique needs of our global client base.

Saratoga’s outsource solutions enable our clients to focus on their core functions, while ensuring their technology development and maintenance needs are managed by a professional and experienced team.

With our technical expertise and development capability we provide quality services and skill-sets that often fall outside the internal capabilities of our international clients.

With our technical expertise and development capability we provide quality services and skill-sets that often fall outside the internal capabilities of our international clients.

With our technical expertise and development capability we provide quality services and skill-sets that often fall outside the internal capabilities of our international clients.

CUSTOM SOFTWARE DEVELOPMENT

We deliver custom software solutions which are specifically developed for the needs of an organisation or client.

Saratoga’s high performing teams are able to manage and execute the full systems development life cycle - from business analysis through to design, development, testing and deployment of a solution on behalf of a client.

Provide custom built software solutions
Full functional teams available
Design and develop solutions according to clients’ needs
Specialised skills

CUSTOM SOFTWARE DEVELOPMENT

We deliver custom software solutions which are specifically developed for the needs of an organisation or client.

Saratoga’s high performing teams are able to manage and execute the full systems development life cycle - from business analysis through to design, development, testing and deployment of a solution on behalf of a client.

Provide custom built software solutions
Full functional teams available

Design and develop solutions according to clients’ needs
Specialised skills

TEAM EXTENSION & CO-SOURCING SERVICES

For clients’ with existing technology teams who require further experienced technology professionals we offer team extension services.

We provide a team managed by Saratoga to seamlessly work from our Cape Town or Johannesburg offices with the internal development teams of our clients to provide them with improved delivery capabilities.

Provide professional managed resources
Collaborative model for working with clients' teams across the globe
For clients requiring immediate scaling in capabilities
A dedicated or shared pool of skills available for the clients’ needs

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SUPPORT & MAINTENANCE

We provide support and maintenance services for clients requiring a reliable and collaborative partner to look after their existing systems.

This service offering includes the development of enhancements, testing services and software defect management and performance enhancements where necessary.

Enables clients to leverage diverse skill sets and vast domain knowledge without the need to take on new staff internally
Realise economies of scale in providing support and maintenance
Remove the burden of support of existing systems from your organisation

LEGACY & SUNSET SYSTEM SUPPORT OR MIGRATION

Saratoga provides support and maintenance services to clients looking to transition from their sunset or legacy systems to new solutions.

Saratoga will de-risk the clients’ business by providing reliable support and maintenance of legacy platforms until the platform is eventually decommissioned.

Remove risk associated with the support of legacy systems from your organisation
Focus your teams on future platforms without the hassle of managing old platforms in parallel
Assistance with migration of processes and data to the new platform

CLIENTS

A successful outsource partnership is one built on trust and open communication, qualities that we bring to all our engagements with our international clients. At Saratoga we ensure our clients’ expectations are met by fully understanding their needs and requirements before committing to the successful delivery of their solution

Shabier Cassim, Operations Manager | Outsourcing Services

CLIENT TESTIMONIALS

“The key objectives of managing staff and retaining skills during an extended migration project was achieved with great professionalism by Alacrity (Now trading as Saratoga after a merger in 2017). The fact that they themselves underwent some changes during this contract period underlines the quality and commitment of the management team at Alacrity. It was a pleasure working with everyone on this project and it was especially reassuring to note how they catered for the people they inherited as part of the contract – shaping new careers for individuals, whilst still ensuring a well-managed hand over of skills. My lasting impression was one of a company willing and able to make things work despite the inevitable changes and challenges encountered during such a long contract.”

Heinz Seldte

IT Coordinator Momentum EB

“The team is enthusiastic and up for any challenge. The developers understand our business and so now form a valuable part of our team, working with us to produce a quality end product to satisfy business and customer needs. With 5 million monthly customers, this is no small feat. Very well done team, keep up the great work.”

Walter Madzonga

Group Executive: Digital, IOL

“The team has integrated well with the WCS UK and US Teams and have become a critical component of our product development. We appreciate the amount of effort and hard work the team has put in so far, evidenced by the tremendous results achieved over the last few months. We have also received great positive feedback from the customer acknowledging the great work and effort put in by WCS to achieve very aggressive timelines – WCS could not have done it without the team”

Joshila Makan

CEO of Worldwide Chain Stores

"I have enjoyed working with Saratoga. The management team worked closely with me to establish the right team and structures, flexing and adapting as the project progressed. The developers have also worked with us in an open partnership, understanding what we’re trying to achieve and delivering solid technical solutions to meet our needs."

Grant Owens

Systems Development Manager at Stewardship

SELECTED CASE STUDIES

Saratoga has been providing local and international organisations with innovative and sustainable technology and business solutions since 1998. Our impressive track record in the financial, insurance, retail and media sectors enable us to continue to provide our clients with quality solutions and insights.

Over the years we've also partnered with organisations in the United States and the United Kingdom, positioning Saratoga as an outsourcing development partner of choice for international organisations.

For more information about the solutions and projects we've delivered over the years, take a look at our featured case studies. While these case studies highlight only a handful of our international and local projects, it provides an overview of our track record in successfully delivering solutions.